OSHA Compliance for General Industry
Topics covered include: introduction to OSHA standards, OSHA inspections, citations and penalties, means of egress and fire protection, walking and working surfaces, hazard communications, hazardous materials - storage and handling, machine guarding and lockout/tagout, personal protective equipment, recordkeeping, and materials handling.
Topics covered include: OSHA Acts, policies, inspection procedures, citations and penalties, introduction to the standards, recordkeeping, walking and working surfaces/fall protection, egress and fire protection, ergonomics/materials handling, hazard communications, personal protective equipment, bloodborne pathogens, electrical/machine lockout/tagout, welding, noise, occupational health, hazardous materials, permit required for confined spaces, OSHA VPP program, hand and portable power tools.
Topics covered include: transformer banking, meters/CTs/PTs, reclosers and breakers, regulators, pole setting and rigging, pre form wraps and armor rods, mechanical jumper, load buster operation and care, hotline crossarm change.
Topics covered include: primary moulded termination, secondary faultfinding and locating, primary troubleshooting, underground switching, competent person training, theory and products installation, jet tracking, theory of TDRs and Arc Reflection, cable locators, three-phase switch gear operation.
Arborist & Pesticides
This four-day study session is designed to prepare students for the International Arborist Society (ISA) Arborist Certification Examination. Participants are required to have a copy of the ISA Arborists' Certification Study Guide. For examination eligibility requirements, test dates and application deadlines, go to www.isa-arbor.com.
The study session is conducted by Jerry Holcomb, ISA Certified Arborist, and is designed to prepare participants for the Pesticide Applicator License Exam. Participants will use two study guides:”Apply Pesticides Correctly” (General Standard ) and “Right of Way Pest Control.”
Jerry Holcomb, Certified Arborist conducts this session to prepare attendees to take the ISA Utility Specialist Certification Exam.
Customer Service & Leadership
This course s conducted by Steven Seger, Associated Corporate Consultants Inc. The objective of this one-day workshop is to assist outside utility employees in developing or further improving their customer service skills. They will learn how to remain positive even in a potentially negative situation, how to defuse customer anger, when to attempt to answer customer questions, and when to refer customers to other utility personnel. Their actions have a major impact on the overall perception of the quality of customer service at your utility. This program is designed specifically for outside employees. All of the case studies, role playing, and other exercises are based on actual situations that these employees experience. As a result of attending this workshop, employees will be better prepared to contribute to the success of your utility's customer service program.
This four-day, eight-session course is designed specifically for "working" supervisors - team leaders, line crew leaders or department supervisors - any employee who leads front line employees on a daily basis. Employees in these positions often have little or no training in the skills needed to effectively lead their teams. This course provides "real life" training in leadership, communicating, motivating, delegating, managing change, dealing with conflicts and difficult people and more. The front line leader will return to the work place with concrete tools and tips that can be put to use immediately.
This two-day session is designed to assist dispatchers and field personnel in originating correct switching orders and perform switching to maintain the integrity of the distribution system. The training provides information about substation and distribution safety, substation lowside and distribution one-line diagrams, substation lowside equipment and distribution equipment, guidelines and hands-on practical exercises necessary to originate and perform correct switching orders.
Topics covered include: Bucket truck rescue, knots and rope throwing, bush hog/chipper safety, game of logging, tree climbing rescue, rigging and saw sharpening, personal protective equipment, tool inspection, outdoor hazards, trees on lines, DOT regulations.
Topics covered include: Theory of TDRs, practical applications of locating and faultfinding, and related safety concerns.
Topics covered include: DOT regulations, Federal Motor Carriers Safety Regulations Manual, vehicle components and inspection procedures, air and hydraulic braking systems, Annual Inspection Forms and Inspection Sticker. Participants observe and complete a proper vehicle inspection.
Upon completion, participants are registered with Medic First Aid, and certified to teach basic CPR/First Aid. Topics covered include: Circle of Care Concept, initial assessment, focus on airway, breathing, circulation, reassessment, illness and injury, emotional impact of providing first aid, emergency medical care plan, preventing disease transmission, first aid and the law, and risk factors of heart disease.
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